Accessibility Statement

As an advocacy provider that works closely with people with disability, we welcome all efforts to raise the profile of accessibility issues, including the barriers that people face accessing information and the internet.

Our site:

  • is responsive and supports browser-based resizing of text and elements;
  • provides ‘skip links’ to navigate past repeated content;
  • uses high-contrast colour schemes to make content more easily visible;
  • has additional high-contrast and increased font-size options available on the left of each page;
  • provides alternative text where appropriate;
  • can be navigated using only a keyboard;
  • accommodates viewing in a range of window sizes; and
  • has an underlying structure of a document, not just a visual layout.


Please contact us if you require any information on our site to be provided in an alternate format, or to provide feedback on our site.

Privacy Statement

Our full Privacy and Confidentiality Policy is available here (PDF Format).

When you use our site, information is provided by your browser, including:

  • your IP address
  • your operating system (for example Windows, Mac etc.);
  • your top level domain name (for example .com, .gov, .au, .uk etc.)
  • the date and time you visited the site;
  • the pages you accessed;
  • the documents you downloaded;
  • the previous site you visited; and
  • the type of browser you used.


We record this information for statistical purposes and for improving the design and content of the website. We will never use the information to attempt to personally identify you, however our server hosts may use certain information to identify and monitor internet abuse when necessary.

Contact Us and Interaction

When you email us by using the online contact form on this site or comment on news articles:

  • we will record the information you provide which may include your name, email address, street address, telephone number, and any other┬á personal information you provide;
  • we will only use this information for the purpose for which you provided it;
  • the information will not be added to a mailing list; and
  • we will not disclose this information without your consent except where we are required to by law or under of Privacy Policy.


We provide a secure environment and a reliable system for collection, storage and retrieval of information, but you should be aware that there may be inherent risks associated with the transmission of information via the internet. If you do not wish to use the online form, do not hesitate in contacting us by phone, SMS or email. Our contact details are found on the bottom of each page and on the Contact Us page.


A ‘cookie’ is data which is placed on your computer in the process of visiting a website. The only function of a cookie itself is to store information. The information stored in the cookie can then be used by the website for a number of functions. For example, some cookies are used to track which areas of a site, or sites, have been visited, while others are used to personalise your experience on a website (for example, you may choose to change the background colour of a particular website and, when you return to it, the background colour is automatically changed to match the colour stored in the cookie for that site).

This site also makes use of Google® Analytics and WordPress, which can use cookies to provide us with statistics such as the number of visits to our sites, and which pages are most visited.

If you prefer to not accept cookies, you can, depending on which browser you use, change cookie settings. Recent browsers allow you to prevent cookies being stored on your computer, but usually cookies are accepted unless you change your browser’s settings. Many browsers also allow you to choose specific websites which can or can’t store cookies on your computer.

Access to information

We will, at your request, provide you with access to any information which we have collected about you through this website in accordance with Information Privacy Principle 6, Privacy Act 1988 (Commonwealth).