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Mavis lives in a Residential Aged Care Facility and she called us as she was very worried about what was happening to her money. She said that she had given staff money to buy her things, most recently some clothes for $200, but that she hadn’t received the clothing or the money back. She also […]
Read Mavis' storyJohn who has Cerebral Palsy, contacted us about accessing the NDIS. He told Duncan, his Advocate, that he became eligible for NDIS services on 1 July 2018, but that the planning process was delayed by six months due to the NDIS deciding that his service access was ‘low priority.’ John told Duncan that he thought […]
How we helped JohnOur Outreach Advocate, Claire, helps clients who don’t want to meet face to face but want help with an issue and support to have their say. This help is generally provided by phone or email. Jill phoned and told Claire that she had used opioids and that she has an acquired brain injury. She was […]
Jill's rights